Guides and Papers
From time to time guides and papers are published on subjects of general interest related to computing and IT. They are intended for anyone using business computer systems. Every effort is made to minimise technical jargon. Feedback is welcome.
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The Cloud - Your Business in their Hands? Updated
This paper gives guidance on some of the key questions about cloud computing:
- What is it?
- Benefits
- Downsides
- Who really is in control?
- How best to use the cloud? .....more
Achieving Reliable Systems
Reliable systems are essential to business efficiency. Crashes waste time and carry a risk of data loss or corruption. This guide gives advice on how to make your systems reliable. .....more
Backing IT Up
Every business depends on its computer systems to some degree or other. For many, systems are vital to business survival and success. This brief guide discusses the necessity for backing up computer systems, why it is important, and the criteria for choosing backup methods and frequency. .....more
Computer Crashes, Freezes, Stuck, Locked-Up
It’s a real irritation if your computer stops working when you are in the middle of doing something. It is even worse if you also lose what you were working on at the time, or it won’t start up properly afterwards.
What are computer crashes, hangs and freezes?
What causes PC crashes, freezes, lock-ups and hangs? .....more
Trouble-shooting lost Internet Access
Almost every business now depends on internet access to some degree or other. It can be both time-consuming and frustrating to resolve issues of slow speed or lost access. This guide will help you work through the various possibilities for lost internet connection, with reference to broadband connection over fixed telephone line. .....more
IT Support - is it delivering?
In any walk of life, unless you are a professional in the field concerned, it can be very difficult to know whether a professional service you are using is being carried out properly. This guide details some steps you can take. .....more
How to change your Internet Service Provider - Updated
At some point or other, you may find yourself needing to change your Internet Service Provider (ISP). The reasons may be many and include cost, performance or customer service. This guide gives the main steps to making the change. .....more