IT Services

Our range of IT support, consultancy, and management services for smaller businesses

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Computer Support and Maintenance

We provide a first-class service to our support customers.   And don't just take our word for it - we have excellent testimonials from a range of businesses.

If you're stuck, we'll help.  If you have a major issue, we'll do our utmost to get you going again as soon as possible.

Our commitments:

  • Quick and effective response
  • Fair and transparent charges

IT support services are designed to keep your computer systems effective, safe and secure, and to provide help to your users.  Expert advice is available on a wide range of commonly-used technologies. Much support can be carried out remotely, speeding response and minimising costs.

Low overheads allow us to offer highly competitive hourly and daily rates.

  • System monitoring and maintenance - essential if reliability is to be achieved
  • Problem resolution and troubleshooting
  • Computer, PC, laptop, notebook repair
  • SSD Upgrades - Solid State Drives can vast improve system performance
  • Virtualisation of servers and PCs.  Great to isolate legacy applications from obsolete hardware
  • System Backup and security
  • System and disaster recovery
  • Purchasing, installation and configuration of hardware and software
  • Server and PC maintenance and upgrade
  • Windows Server, Domain and Exchange administration
  • Office or equipment moves
  • Networks
  • Email and internet access, Antivirus
  • Remote system support and monitoring
  • On-site computer support
  • User help
  • Provide a support resource for your own IT staff

See this link for examples of the sort of work done for customers over the last few months.

Click on this link for details of the main areas of hardware and software that we cover.

The use of Remote Support is key to containing costs and providing a high level of service.

Support Contracts

are optional, but recommended for installations with servers. Support contracts can include an agreed amount of on-site time if required,.  There is no minimum number of users for a support contract, which may usually be cancelled with just 30 days notice.

Satisfaction guarantee 

If you are not satisfied at the end of the first month, the monthly fee will be waived and the arrangement terminated.

For further information, or to discuss your requirements, please Contact Us

Contact Details

M: 07813 0800 53
20 Marlow Hill, High Wycombe HP11 1QL

Top qualities: Expert, Good Value, High Integrity. “Jim has kept an expert eye on our IT system for a number of years and I know that we get the best out of our systems due to his expertise and ongoing trustworthy service.” February 2013

Marian East - MD Medsense Ltd